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Frequently Asked Questions - FAQ

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If you are unable to find an answer on this General FAQ, simply type one word and click Go to search our FAQ database. Narrowing your search to only one word will yield that word in a question to find the answer.

GENERAL INFO GENERAL QUESTIONS
AnswerAbout ArtQuest and what we do
AnswerCosts for listings and info on Free Services
AnswerHow many hits do you receive
AnswerHow much art is sold through ArtQuest
AnswerHow do you draw buyers to your site
AnswerHow do you promote your site
AnswerHow to get the front page slide shows to work
AnswerHow to print pages on a black background
AnswerHow to stop unnecessary scrolling
AnswerDo you have a Secure Server for payments
AnswerHow to renew any listing you've added
AnswerWhy can't I sign in with my email and password?
AnswerHow to add a question to the FAQ
AnswerSafe methods of payment plus info on scams
AnswerKnown scammer names used in art scams
AnswerWhat search engines are you listed with
AnswerDo you advertise in other media
AnswerDo you host web sites
AnswerDo you set up or design web sites
AnswerDo you set up email addresses
AnswerDo I need both the above to use ArtQuest
AnswerHow do I purchase an artwork on your service
AnswerSomeone wants to buy art. What do I do
Pop Up AnswerPacking Art for safe delivery
AnswerIs there a way to appear in Just Browsing
AnswerIs there a way to be in the Slide Shows
AnswerWhy the cookies
AnswerHow do I get my name to appear in the artist list
AnswerAre there any useful Tips or Shortcuts
AnswerWhy do emails I send to others bounce back
MEMBERSHIP IMAGE QUESTIONS
AnswerIs Membership free
AnswerHow do I join
AnswerThe biggest error made by new members
AnswerThe second error made by new members
AnswerHow to change your email address
AnswerHow to change your password
AnswerForgot your password - Have it emailed
AnswerHow many pics can I show with each listing
AnswerHow to email images
AnswerHow long before images are posted
AnswerImage size requirements
AnswerHow do I show the front & back of sculpture
AnswerHow should I scan my art
AnswerMy digital camera shots need help
AnswerAOL and blurry images
AnswerResolution recommendations
AnswerDo you scan pictures or slides
SELLING ART
ADD OR CHANGE AN ART LISTING
SEARCHING FOR ART
AnswerIs there a cost to list art for sale
AnswerHow many art works can I display
AnswerIs there a commission to be paid
AnswerIs there a discount for multiple listings
AnswerHow to add an art listing for sale
AnswerHow to change an art listing
AnswerIs there a charge to change a listing
AnswerHow do I get my art to appear in the Quick Search
AnswerHow to get your name to appear with a ceddula
AnswerHow to change your email address on your listings
AnswerWhat is Private Placement
AnswerHow many Private Placement Listings can I display
AnswerAre people viewing my art listings
AnswerWhat happens when my art listings expire
AnswerWhy have my art listings disappeared
AnswerHow does the Quick Search Engine work
AnswerHow to find art for sale
AnswerHow to find art others are seeking
AnswerIs there a complete Artist List
AnswerHow to find new art since your last visit
AnswerHow to find the art you've listed for sale
AnswerHow to find art by a specific email address
AnswerOn a budget - How to find art in price ranges
AnswerHow to find art in particular categories
AnswerHow to find art in specific size ranges
AnswerHow to find art with specific colors
AnswerHow to find art from a specific time period
AnswerHow do I search all of your service for art
SEEKING ART
ADD OR CHANGE A VIEWING ROOM
VISITING YOUR VIEWING ROOMS
AnswerWhat are Free Viewing Rooms
AnswerHow to add, change or delete a Viewing Room
AnswerAbout the Viewing Rooms you create
AnswerCan others see my Viewing Rooms
AnswerIs there a place to publicly post what I'm seeking
AnswerHow to see the art placed in your Viewing Rooms
AnswerHow to remove art listings from your Rooms
ADD OR CHANGE A LINK SEARCHING FOR LINKS
AnswerWhat is the Links Library
AnswerHow to add a Link
AnswerHow to change a Link you've added
AnswerWhat is the free reciprocal link exchange
AnswerHow to post an image next to your link
AnswerWhy can't I find my link
AnswerThe Alphabetized Quick Links Directory
AnswerThe Categorized Quick Links Directory
AnswerSearching by category with descriptions
AnswerHow many Links to view on a page
AnswerHow to find a link with the ArtQuest Search
AnswerDiamond Winners are worth visiting
AnswerHow to nominate a site for Diamonds
ADD OR CHANGE A BULLETIN BOARD ADVERTISEMENT SEARCHING THE BULLETIN BOARD
AnswerWhat is the Bulletin Board
AnswerHow to add an Advertisement
AnswerHow to change an Advertisement
AnswerChoose a type of Advertisement to view
AnswerHow many Ads to view on a page
SURVEY INFORMATION PERSONALIZED FREE WINGS
AnswerWhere does the information come from?
AnswerWhat do the numbers actually mean?
AnswerHow often is the Survey updated?
AnswerWhat is a Personalized Free Wing
AnswerHow to add, view and remove a Wing
AnswerHow to add art to your Wings
AnswerWhat is the Top Ten Wing Picks






GENERAL INFORMATION
About ArtQuest and what we do.

ArtQuest is not a broker of art, nor a physical gallery. We simply provide a listing service for locating art in a virtual gallery where interested parties can reach you directly by email. This method reduces fees and commissions and you are directly emailing the member listing the art unless the member has chosen to list art by Private Placement. The responsibility of appraisals, certificates, sales, authenticity, etc., are all up to the buyer and seller to transmit and secure from one another through their own methods after contact. Suggestions, questions and comments are always welcome and help us provide a better service.

ArtQuest Inc.
PO Box 50291
St. Louis, Missouri 63105 USA
phone: 314-961-2400
email:
artquest@artquest.com


How many hits do you receive?

We only track unique visits and ArtQuest receives between 5000-7000 unique visitors a day. The unique visitor number is much higher on the weekends. In the colder months, traffic is relatively higher since the cold weather brings people indoors and to their computers for activity. Our average visitor stays at ArtQuest between a half hour and forty five minutes. Now that's logging some server time !



How much art is sold through ArtQuest ?

Since ArtQuest is a listing service and not normally involved in the sales between a member and an interested party, it's hard to give actual statistics. But sales are reported by our members who choose to share this information and are posted on our testimonial page along with other thoughts from our visitors. And you'll also notice after reading the testimonials that not only sales happen here! Artists are reporting that they are securing exhibits in galleries simply because gallery owners found their work at ArtQuest. Our primary goal of putting people in touch with one another is a success.


How do you draw buyers to your site ?

Through an aggressive online advertising campaign with engines and directories, literally thousands of link exchanges from our Links Library, and word of mouth which we find to be the best form of advertising.


How do you promote your site ?

Online advertising is important and we are listed in thousands and thousands of engines and directories and the list just keeps growing. There are new portals, engines and directories created each and every day and we strive to incorporate ArtQuest into each new search engine that starts up. We also consider "word of mouth" to be the very best form of advertising and our ever growing list of new members continually remind us of this fact when they tell us how they found us when filling out the New Member Form. We also have thousands of art sites that have links pointing back to ArtQuest which drives a targeted art audience. A true compliment when other sites direct traffic our way.


How to get the front page Slide Shows of art to work in your browser.

This depends on what browser and version you are using. Older browsers do not usually recognize java scripts at all. If you are using a newer browser, just make sure you enable Java which will most likely be found under Browser "Preferences" or "Options". Once Java in enabled, the Slide Shows should work for you.


Netscape Navigator 3.x:
1. From the menu bar, choose Options > Network Preferences.
2. Select the Languages tab.
3. Check boxes labeled Enable Java and Enable JavaScript

Netscape Navigator 4.x or above:
1. From the menu bar, choose Edit > Preferences.
2. Select the Advanced category.
3. Check boxes labeled Enable Java and Enable JavaScript.
Internet Explorer 3.x:

1. From the menu bar, choose View > Options.
2. Select the Security tab.
3. Check the boxes labeled Run ActiveX scripts and Enable Java programs.

Internet Explorer 4.x:
1. From the menu bar, choose View > Internet Options.
2. Select the Security tab.
3. Set your security level to either Medium or Low.

Internet Explorer 5.x or above:
1. From the menu bar, choose Tools > Internet Options.
2. Select the Security tab.
3. Use the slider to set your security level to either Medium, Medium-low or Low.

How to print pages on a black background.

With later versions of browsers, this should not be a problem. But for those who are using earlier versions of Netscape Navigator or Communicator (PC or Mac):

1. Click your General Preferences on the toolbar.
2. Then Click on the "Colors" category. It may also appear under "Appearance".
3. Choose the "Always use my colors, overriding document" option.
4. Then Click the "OK" button and print the page.
5. Repeat process if you want to restore your original settings.

For Internet Explorer (PC):

The normal configuration should print fine. If you experience problems, try setting the colors in your options (View:Options) to override the web page colors.

Internet Explorer (Mac):

1. Click your General Preferences on your toolbar.
2. Then Click on the "Web Content" category under "Web Browser".
3. Choose the "Allow page to specify colors" option.
4. Then Click the "OK" button and print the page.
5. Repeat process if you want to restore your original settings.


How to stop unnecessary scrolling ?

First, make sure you are viewing the site at full screen which means to maximize your browser window. Secondly, your monitor size should be set for the 800 x 600 resolution or more which can be found in your Control Panel under "Display". While you're there, make sure the font chosen is set to "small".


Do you have a secure server for payments?

Yes. Any Secure Encryption capable browser will recognize our Secure Payment Form should you wish to pay by Visa, Mastercard or Discover. We use Secure Sockets Layer protocol from Comodo to protect all transfer of credit card information. A firewall as well as authentication techniques are also used to prevent unauthorized third-parties from accessing order information, databases and the like. Credit Card Transactions are safe and secure at ArtQuest. We also offer you the choice of paying by personal or business check or a money order secured through a bank.

How to renew any listings you've added?

Every time you add any type of listing to ArtQuest, whether it is an art listing, link listing, advertisement listing, etc., each listing carries an expiration date. You can keep an eye out on your expiration dates by visiting our Renewals Page at any time. Each listing you've added that carries an expiration date will appear in your Renewals Form and you can renew any listing at any time on our secure server. You will need the email address and password you registered here to access your secure Renewal Form. Keep in mind that any listing that does not carry an expiration date will not be present in the Renewal Form. An example is Free Link Exchanges where there are no expiration dates. A Renewal notice will be sent to the email address you have registered 30 days before any listing will expire to give you ample time to renew.


Why can't I sign in with my email and password?

If you're having problems signing in, please make sure to accept the cookie when it's presented. If you don't accept the cookie, then ArtQuest can not assign your password to the cookie in order to sign you in to the service. Passwords are also case sensitive. More info on cookies can be found here as well as how to enable cookies if they are turned off in your browser.


How to add a question to the FAQ.

If you have not found an answer you are seeking to any question, please email us your question so that we can add the answer to our FAQ database.






GENERAL QUESTIONS
Safe methods of payment when you sell a work of art plus information on scams.

1) Payment made to you through Western Union.

2) Payment made to you through PayPal since applicants are usually screened.

3) Money Order. - A money order secured through a bank can be verified with the bank where it was purchased. Please keep in mind that United States Postal Money Order scams are on the rise. Please read U.S. postal-order scams surging before accepting any USPS money orders.


Acceptable means of payment if you check with the institutions on which the funds were written:

1) International Money Order. It's safe if you call the bank where it was issued to verify the check number and to make sure it was made payable directly to you.

2) Cashiers Check. It's safe ONLY if you call the bank where it was issued to verify the check number and to make sure it was made payable directly to you. ArtQuest will not even accept a cashiers check for payment if the buyer does not reside in the US. Most scams generate from outside the United States and the cashiers check is sent to you from another state within the United States. Be very careful about accepting cashiers checks since these are the easiest for scammers to counterfeit. Please be very careful and examine the legitimacy of any cashiers check transaction.

3) A business or personal check made out in US dollars. This can get a bit tricky since a scammer can take advantage of the way checks are cleared in the United States. Banks first make the funds available to the customer often in just a few days. After that, a check is sent back to the original bank and only then is it verified which could take a few weeks. Just because a check clears does not mean it is legitimate. You can either wait a few weeks to be extra sure or call the bank in which the check was issued and request a representative of the bank to call their customer to verify that funds were sent. Many bank representatives will simply tell you to wait 2-3 weeks and will refuse to call the customer. But there are a few good folks at these institutions who want to keep their clients protected and will help you in the process.


Here is the way the cashiers check scam and USPS Money Order scam works:

You have an item for sale. It could be art, a car, a boat, a computer, etc. The person who contacts you is generally from another country. Typically Africa, the UK and Nigeria. The person then indicates they would like to purchase the item and they have a business associate or someone who owes them money in the U.S. They tell you that since this person is in the U.S. they would like to have that person send you a cashiers check for the amount they are owed. Let's say in this case it's $8,000 and you have art for sale for $5,000. They ask you to accept and deposit the cashiers check for $8,000, keep $5000 as payment for the art and then they trust you to send them the remainder. The problem is that the cashiers check you receive is counterfeit. However, by the time the cashiers check is determined to be counterfeit, you have already sent the difference to them and you're out the $3000.

Please be very careful with your art transactions. Cashiers Checks are NOT cash.

Another variation: The buyer will say that they "accidentally" sent more funds than the art being purchased and to please send them the difference.

Postal Money Order variation: They send multiple money orders that are sequentially numbered. Most will be made out in the amount of $950.00. They send you over the amount that is owed to you for the art and request the balance. We do recommend you visit the Fraud Guides at http://www.fraudguides.com/internet_counterfeit_money_orders.asp upon receiving postal money orders to determine legitamacy.

Police Detectives indicate that you should never take a cashiers check from a stranger unless you call the bank that issued the check and verify not only the check number but who the check was made payable to. The number on the cashiers check could be a copy of a real number, so you want to make sure that the number on the cashiers check has been made payable to you.


Here is how the credit card scam works:

There is usually quite a bit of e-mail correspondence between the parties and eventually shipping is addressed which they handle. You're then given a credit card number and expiration date. If you are savvy enough to request the security code on the back of the card, some scammers even have that information since they are dealing in stolen credit cards. As the story goes, it all goes smoothly until the actual credit card holder receives their monthly bill which sometimes can be almost 2 months later. The credit card holder calls their credit card company to dispute the charge and the credit card company issues a charge back and now you're out the funds and the art you have shipped. And it can even go one step further. Here you think everything went so smooth with your first sale and this scammer now comes back a few weeks later and indicates to you that since you already have their credit card information and everything went so smooth with the first sale that perhaps you could help them secure the cell phones or tv they are having problems ordering. These scammers depend on your trustful nature since your first sale went so well. Again, you won't know until a month or two later when a charge back appears.

ArtQuest will not accept a credit card for the payment of art. The only time a credit card will be accepted as payment for art is from an existing customer who has successfully purchased from us previously with a check.


Here is added advice on how to avoid becoming a victim of a scam:

Most scams involve a party who indicates they live in a country other than the United States. If a check "clears" within the typical one to five business days but later is discovered to be fraudulent, the bank customer who deposited the check will inevitably be held financially responsible. Just because the bank allows you access to the funds, does not mean that the check is legitimate. Regulations require financial institutions to make funds from a deposit available within one to five business days which does not make a check legitimate since it can literally take many weeks before a bank finds that a check is fraudulent.

There are a number of ways people end up with fake checks and leading the fraudulent arena is work-at-home schemes. Another top fraud on the list is fake checks being sent to people who believe they have won a sweepstakes or lottery. These victims are told to cash the checks and wire money to supposedly pay the taxes or other fees associated in their winnings. Yet another fake check scheme is someone selling an item and sends a check for more funds than the item is being sold. The seller is then asked to wire the difference back to the buyer. There always seems be a fairly decent explanation for the larger check amount. But only later and sometimes quite a bit later, after you've shipped the item and sent funds back to them, does the seller actually learn from the bank that the check was returned as counterfeit. That's how people become victims to scams.

If you don't want to fall victim to a scam, you can take the following precautions:

1) Don't spend any money that you may receive from a stranger until a manager at your financial institution says the funds have completed cleared which could take up to a few weeks or more. And until the money actually clears, do not ship any goods. Keep in mind that if the party who sent you the funds starts to bother you repeatedly about sending or wiring funds back to them, then simply stop all communications and basically know you've almost become a statistic of a scam.

2) Become a detective to make sure the check is good. If you're selling something, insist on a money order or cashier's check drawn at a bank with a local branch. Then you can go to the branch to find out if the check is legitimate.

3) If you receive a check from a business or person you've never done business with previously, ask someone from your financial institution for help in verifying funds and that the check is authentic and not stolen.

4) Never accept a check if it involves sending or wiring back any amount of money to any person or company. If you really think about it, and ask yourself when have I ever written a check for more than what is necessary and then asked the recipient to send you any difference, it just doesn't add up. Why wouldn't you after discovering the mistake, either put a stop payment on the check or ask the person to send it back to you so that you can send them out a new check in the correct amount? Because it's most like a scam!

5) Never give out your financial information like bank account number, social security number, ebay or PayPal information, etc.


Who should I notify about fraud or scam attempts ?

-
FTC toll free hotline: 877-FTC-HELP (877-382-4357)
- FTC online complaint form (www.ftc.gov)
- Canadian PhoneBusters hotline: 888-495-8501
- Internet Crime Complaint Center (www.ic3.gov/)
- Look up the non-emergency number for your local police department.


What Search Engines are you listed with ?

Literally thousands and thousands of search engines, directories and portals. There are just way too many engines and directories to keep track of where our link resides these days and only the top 10 engines and portals truly make a difference in traffic anyway. There are also literally thousands of art related reciprocal links pointing back to our site that seriously drives a very targeted art audience to ArtQuest.


Do you advertise in other media ?

Yes. You will find monthly classified ads in many art-related magazines over the years like ArtNews Magazine, Art Business News, Art in America, and U.S Art Magazine. Our online advertising in the engines, directories and portals as well as reciprocal link exchanges are by far the best ways we reach a variety of art related patrons, artists, collectors, publishers, distributors and the like.


Do you host web sites? Do you set up or design web sites ? Do you set up email addresses ? And do I need both of these to use ArtQuest ?

Yes, ArtQuest hosts web sites and we also Design Web Sites if you're needing a site that carries your own domain name with unlimited number of email addresses. If you're hosting a site with us or we're designing one for you, of course we set up email addresses for you. But Hosting and Designing Web Sites is a whole different ballgame than using our service to buy and sell art.

To use our service to buy and sell art, you do need some type of an email address if you'd like people to email you directly from the art listings you add to the service. We do not set up ArtQuest email addresses, therefore, you must already have an existing email address. Keep in mind you do not need an email address if you are listing art through Private Placement since our Private Placement email address will be listed for contact on your listing.


How do I purchase an artwork on your service?

Whether you're an artist, collector, consultant, dealer, designer, gallery, publisher or hobbyist extraordinaire, the easy-to-use ArtQuest process will facilitate your acquisition or sale. When a work of art strikes your interest, simply click the email address listed with the art and send the member an email. It's that easy! And please don't be shy, our ArtQuest members want to hear from you and willingly answer your questions or respond to your comments.

If you are not confortable working with an unknown party, ArtQuest has been used as an escrow service many times for those Buyers who are uncomfortable sending money to an unknown party and each transaction has been successful. We simply follow the same guidelines and fees as posted in Private Placement.



Someone wants to buy my art ? What do I do? Do I simply ask for a check or money order and mailing address? Or is there more to it ?

It could be as simple as that and sales have already transpired this way on our service. However, it truly depends on how comfortable you are with the Buyer. There are details that you'll want to consider, ie: are are you being paid before or after shipping and who is responsible for the shipping and insurance expense. These type of details should be worked out before actual shipping takes place. Will you provide an invoice and certificate of authenticity? Then there's always a chance that the Buyer may not like the work of art upon receiving it. What happens if it is not acceptable? These type of details need to be addressed before shipping. You might also want to consider a third party escrow service. ArtQuest has been used as an escrow service many times for those Buyers who are uncomfortable sending money to an unknown party and each transaction has been successful. We simply follow the same guidelines and fees as posted in the Private Placement guidelines. Basically, a good start would be to follow the guidelines we've established for Private Placement in handling your very own sales.


Is there a way to increase the chances of my art listings appearing in "Just Browsing" ?

Not at this time. The Just Browsing Feature is strictly a random selection of all the art listings for sale on our service. Our computer simply queries our server each time you load the front page and randomly selects images for you to view that members have added for sale to ArtQuest.


Is there a way for me to get my art to appear first on the front page Slide Shows ?

Not at this time. The slide show images are randomly selected by the computer from all the art listings for sale at ArtQuest. Each art listing that is added to our service has a horizontal or vertical slide show image and has the same chance of appearing as all others. Every time you refresh or reload the main slide show pages, a new slide show of images will be presented. No image is shown twice in any unique visitor session. We have received quite a number of emails from others requesting they'd pay a fee to have their images front and center on the slide shows so if we receive more email in this regard, will change the mantles for special advertising. You can send email if you're interested in mantle advertising.


Why the Cookies ?

Cookies are NOT used for monitoring your visits. Cookies at ArtQuest are simply used for assigning member passwords when adding art, links, advertisements, or signing up for the Free Portrait Raffle. This is the only way one can feasibly add art, links, ads, etc., to our service without having to enter member information over and over and over again. Otherwise, the cookie is simply assigned a random string of numbers so you can go about visiting. If you'd like to learn more about cookies and what they really mean, here is an introduction to cookies.


How do I get my name to appear in the artist list?

Simply add your art to ArtQuest. Every time an art listing is added for sale to our service, the name of the artist is automatically added to the alphabetized artist list.


Are there any useful tips or shortcuts?


  • The Slide Shows change each time you visit and presents 6 horizontal images chosen at random. The vertical slide show can be seen by clicking the ArtQuest logo at the top or bottom of every page. You can click refresh or reload on these pages to see a new slide show of art and clicking on any image in the slide shows will bring up the listing information on that work of art.

  • Please keep your email address up-to-date since this is how we reach you for art sales. You can change your member information or email address any time by visiting our Member Services. And if you have listed art, changing your email address in the Member Form will automatically update all your art listings with the new address.

  • When emailing ArtQuest about any type of listing, including the unique listing number in your email will speed any request along.

  • Keep in mind that some images may be clearer than others on our service. You will always see a high quality image when it is scanned by ArtQuest. If you encounter a blurry image, it is most likely the quality of image that was emailed.

  • To remove any listing completely from our service, simply email us the Listing # and request it be removed. Or, to take advantage of the full time period you paid to list art for sale, simply change the listing information to a new work of art and email us the new image for replacement.

  • Many artists use our url (http://www.artquest.com) to advertise art they've listed on our service but if you'd like a more direct url to your art listing gallery, please email us for the direct url.

Why do email I send to others bounce back?

Depending on the email software you are using, when clicking on the email address listed with an art listing, the subject line will sometimes be mistakenly added to the TO: field of your email. Some early email software and free software do not recognize html code. We code the email addresses so that when you click on them, the actual art listing number will be present in the subject line of your email so members know exactly what work of art you are writing about.

Example of an incorrect email address in the TO: field of an email: johnjones@ibm.net?subject=ArtQuest Sell Listing 1403

Follow these instructions to send a successful email - Check the TO: field of your email and make sure that only the email address is present. So from the above example, you would remove subject=ArtQuest Sell Listing 1403 and leave the email address johnjones@ibm.net

You might also want to type the listing number in the subject line again so the member knows what art listing you are writing about. If you continue to have problems, please email us and we'll provide a new email address if the member address has changed and they failed to keep their member record updated.






MEMBERSHIP
Is Membership free ?

Yes, membership is free. But please do not confuse membership with listing art. There is a very minimal charge to list art here. All our costs as well as the free services can be found here.


How do I join ?

By filling out the New Member Form. After you submit the form, you can then sign up for the Free Portrait Raffle and add art, links, ads, etc., to our service. Many emails are sent by members asking why they don't appear in the Links Library or the alphabetized Artist List after filling out the New Member Form. Keep in mind that our member information is treated with complete confidentiality so you won't find member information listed anywhere on our service. If you'd like to appear in the Links Library, add your link by filling out the Links Library Form. If you'd like to appear in the alphabetized Artist List, simply add art for sale to the service by filling out the Sell Listing Form or the Private Placement Listing Form.


The biggest error made by new members when filling out the New Member Form.

Not including the full email address. Email addresses vary and look different depending on whether you have your own domain name, whether you use a local Internet service provider known as an ISP or whether you subscribe to one of the commercial online services. Example: A person using America OnLine as their service provider who has a username of hjones would enter the full email address: hjones@aol.com. Entering hjones is just NOT enough to locate you on the net and this is the biggest error made by new members.

New Members who do not enter a full email address will notice on their next visit that they can no longer sign in. If you can not sign in, your Member Information was most likely removed for this very reason so you'll need to register again.

Many people who have not registered as a member send email to ArtQuest with an incorrect return address. We reply to each and every email sent to us, and inevitably, a few will bounce back with an "undeliverable address" message when we respond. So, if you don't hear from ArtQuest after emailing us, it is because you have not registered and we could not track down a working email address for you.


The second error made by new members.

Entering your web address on the New Member Form does not mean it will be listed in our Links Library. There are many members using our service who have sites that are not art related. This field simply lets us know you have a site on the net. If you have an art related site and would like to list it in our Links Library, please visit the Links Library and fill out the Links Library Form. Once submitted, your link will appear in our Library under the category you choose.


How to change your email address.

Since ArtQuest is totally automated, you can change any listing you add here at any time. So, please do NOT fill out another New Member Form with your new email address. Simply change your existing member information. Just visit the Member Services and click Change Member Info and it'll ask you for the email address and password you originally registered with at ArtQuest. After you type your original email address and password you registered, your Member Information will appear. Now you can change your email address, password and any other info you want to change. Once you click the Submit button, your info is automatically updated instantly. If you have art listings on our service, each listing will also carry your new email address.


How to change your password.

Just visit the Member Services and click Change Member Information or click Change Password. Each of these buttons will call up your Member Form so you can change your member information. Once submitted, your information is updated instantly.


Forgot your password - Have it instantly emailed to you.

Just visit our Automated Password Service and type your email address. Your password will then be instantly emailed to you. Keep in mind that if you've changed email addresses and your old email address is no longer working, you'll have to email us directly at artquest@artquest.com for this information since the automatic email that is sent to your old address will most likely bounce back to us. Please include your old and new email address in your email to ArtQuest when requesting your password.






IMAGE QUESTIONS
How many images can I show with each art listing ?

Basically, one image per art listing. Of course, there are exceptions to every rule. If it is a three dimensional work of art, then 2 images can be shown. If it's a portfolio of a number of works, then possibly up to 6 images can be shown. Just keep in mind, the more images that are posted with one art listing, the smaller the images will be on the full image listing. And it is NOT possible to list 6 unique works by an artist under one listing.


How to email images

Most email services provided by Internet Service Providers (ISP) allow you to send digital files as attachments with email. Although there are a few ISP's that will limit the actual file size of an attachment being sent. If you have a provider with no restrictions, just keep in mind the larger the file size you email, the longer it will take to transmit. If you're paying for minute usage, this will add up. Also, try to send us your very best image and let us do the compression. We have a compression utility that allows us to view each pixel being compressed so we are able to reduce that blurry look that most people experience when compressing images.

Microsoft Explorer: When composing the message, click INSERT on the tool bar, then click "FILE" from the pulldown menu. Your directories will now appear so you can choose which file to attach to your message. After selecting the file, it will automatically be sent with your message.

Netscape: When composing the message, click ATTACH on the tool bar, then click FILE from the pulldown menu. Your directories will now appear so you can choose which file to attach to your message. After selecting the file, it will automatically be sent with your message.


How long before images are posted

When you email an image, it is usually posted within 24 hours. If you do not see it posted within 48 hours, you should email it again with the Listing # in the subject line. Some email software does not recognize the code for automated subject lines when emailing images during the process of adding the listing so it bounces mail back to the party without delivery to ArtQuest. If you're mailing images by regular mail to ArtQuest for scanning, they are scanned and posted the same day we receive them.

If vacation time is slated and images arrive during that time, expiration dates will be checked and changed so you will receive your full 6 months for each listing.


Image size requirements ?

Make sure to email an image that is atleast 300 pixels high no matter if it's vertical or horizontal. If you want to send us the exact image that you'd like to post, here are the requirements:

For a horizontal thumbnail image: Max at 150 pixels wide
For a vertical thumbnail image: Max at 120 pixels high
For a horizontal large image: Max at 500 pixels wide
For a vertical large image: Max at 300 pixels high


How do I get an art listing to show the front and back of a sculpture ?

Simply email us 2 photos for a sculpture and we will place 2 images with your listing.


How should I scan my art ?

The only type of images you should consider emailing are jpg or gif. Although with faster connections these days, all sorts of file types from tif, bmp to psd are all accepted. We do accept just about all file formats if you do not know how to convert the image to jpg or gif.

There are many ways to scan art and here are just a few.

1) The first method of scanning art (ie. paintings, sculpture, photographs) is to take a picture of your artwork with a 35mm camera and have it developed into a photograph. You can then take the photograph to a local place near you that has scanners and tell them you want your photograph converted into a digital file that is readable by computers.

2) Another method of scanning art is to photograph the art onto slide film with a 35mm camera. Slide film is said to be the best because the colors can't be tampered with by the film developers. Once you have your art on film, you can take it to a local cdrom shop to have the film developed onto cdrom where the images are stored in digital files that are readable by computers. There are also slide scanners that you can purchase which will let you create a digital file directly from the slide which you will then store to a floppy or hard disk on your computer. You can always scan the art work directly with a scanner if the work is not too large. Just lay the art on the scanner bed, close the cover and scan the work. This is a great way to capture images of small paintings and watercolors. The quality is great and sometimes, you can even see the texture of the paper.

3) And finally, if you don't want to run around in search of a scanning place, you can always send the photograph to ArtQuest for scanning. When choosing the ArtQuest Scanning service on the Sell Listing Form, $5 will automatically be added to your listing. We usually scan at 95 dpi (dots per inch). Scanning at 95 dpi protects the copyright since monitors only recognize up to 72 dpi anyway. It's quite clearly viewed at this dpi by any monitor but printing it yields an image that one would not want to use for commercial purposes. Always email us your very best image and let ArtQuest handle the compression since we have a compression utility that allows us to see what's going on to the image during compression to avoid pixel loss (that blurry look from over-compression).


I'm taking pictures with a digital camera and they don't look so good. Are there any tips ?

Most digital camera software is set for the highest compression after installation. So, check your preferences for the jpg quality level since you can change the level of compression. Reset this level for lowest compression and you'll be seeing a lot clearer images. And of course, you should always take your picture with the finest selection the camera has to offer.


I'm using AOL and all the pictures look blurry on your service. Are there any tips?

AOL has customized their Browser with the goal of making web pages load quicker. The AOL browser compresses graphics and as a result, the images you view through the AOL browser may appear blurry. You may appreciate this "favor" that AOL has done for you on informational type web sites where graphics are often used just to add a little spice but on image intensive web sites where image quality is important, you will likely want to change these preferences.

We are going to show you how to easily optimize AOL so that you can view all web images as they were intended to be seen. If you have been getting "unable to load image" messages, errors loading photos or the photos & background just "look odd" then this will surely cure the problem. If you decide later you want to undo this change you can do so.

1) Click the "My AOL" icon on your toolbar and a menu will appear. Click or Select "Preferences".

2) Click on the Internet Properties WWW icon. This will bring up a window called AOL Internet Properties.

3) It might open with the "General" tab in the foreground but you're looking to Click on the Web Graphics Tab to bring that panel into view. If there is a check mark next to "Use compressed graphics", then uncheck or remove it. You do this by simply clicking it. Then Click the OK button at the bottom.

4) Now click the General Tab and In the Temporary Internet Files area which is in the middle of the properties box, click Delete Files and then click OK. This will now delete any past graphics you've viewed so when you view the page again, you will see better quality images since you've removed all the cached images by deleting files in your Temporary Files Folder.

5) Click OK.


Resolution Recommendations

We usually scan between 72 and 95 dpi (dots per inch). Scanning at this resolution protects the copyright since monitors only recognize up to 72 dpi anyway. It's quite clearly viewed at this dpi by any monitor but printing it yields an image that one would not want to use commercially. Always email us your very best image and let ArtQuest do the compression. We have a utility here to watch what's going on to the image during compression to avoid pixel loss (that blurry look from over-compression).


Do you scan pictures or slides ?

We presently only scan from pictures and do not scan from slides. Any 3" x 5" or 4" x 6" picture will be just fine for scanning. When taking a picture, we recommend taking the picture straight on at the object. Any angling of the camera or angling of the artwork to minimize flash burn will produce an angled image where the actual artwork may end up being cropped in order to create a square digitized image. After adding your art, you will receive a unique number for that listing. Simply write that unique number on the back of the picture and it will be posted with that listing.






SELLING ART
ADD OR CHANGE AN ART LISTING
Is there a cost to list art and are there discounts for multiple listings?

The listing fee is $10 to list one work of art for a 6 month period. Each listing will carry your own email address so interested parties can email you directly so you're handling your own sales. Basically, the $10 breaks down to $1.66 a month or only 3 cents a day. If you'd like to list 25 art listings or more, we'll extend to you a longer listing period per your request.


How many art works can I display ?

If you are paying to list your art, you can list as many as you wish. If you're listing art by free Private Placement up until a sale occurs, you can list up to 12 art listings by each artist name.


Is there a commission to be paid ?

When you pay the listing fee where your own email address is listed for contact, you're handling your own sales so there is no commissions due upon any sale. If you decide to list art by Private Placement which is free to those who can fill out their own forms and email the image to post, a placement fee is due upon a sale. When listing art through Private Placement, the ArtQuest private placement email address is listed for contact and we pass information back and forth anonymously up until the sale occurs.


How to add an art listing for sale.

From any page, click List Your Art and then click Add or Change Art Listings. You'll then receive the Sign In Page if you have not already signed into ArtQuest. If you haven't registered, just Click any New Member Button that appears on every page where it asks for your password. Once you Sign In, you'll receive your Art Listing Menu where you can Add or Change Art Listings by clicking the appropriate buttons. Fill out the form completely and then click the Submit button at the bottom of the form ONLY once. If you click the Submit Button more than once, you will submit that listing twice ! Please be patient for the Success Page to appear. You will then receive an email after submitting each form to show what you've entered for that listing. After you've completed adding your art, then click the CheckOut Button at the top of any page to complete the process. Credit cards are accepted and you'll be sent to our secure form that will encrypt your information when it is sent to us. You can instantly view what you've entered by doing a search using the Quick Search Engine or using any Search Box on our site after you've added art.


How to change an art listing.

Follow the same process above. As you add art to ArtQuest, all your art listings will appear in a box on your Art Listing Menu. Simply click one of the listings in the box and then click the Edit An Art Listing button. The original form you filled out will now appear. Make your changes and then click the Submit button at the bottom of the form ONLY once. Your changes are instantaneous and you'll receive an email showing the changes you've made to your listing. Then email the new image to artquest@artquest.com and indicate in the email this is a replacement image with the Listing number included in the email so that we know where to post it.


Is there a charge to change a listing or image that was originally posted ?

No. If a listing has sold, and so that you can take advantage of the full 6-month listing period, there is no charge to change your listing information since you are changing the information yourself. And you can change your image up to 3 times in 6 months without charge if you're emailing us the new image. However, we have to draw the line somewhere and if you'd like to change an image a 4th time, $5 will be charged. If you need scanning, the scanning charge of $5 still applies.

To post a new image after you've changed your art listing information, simply email the new image and include the listing # and tell us to replace the image for you. Of course, we will check the email address the image is arriving from with the email address listed with the art listing to make sure they match.


How do I get my art to appear in the Quick Search Engine? How do I get my listings to appear when I type specific keywords in the Quick Search Engine?

Both of these questions pertain to how well you fill out the Art Listing Form. Do not leave any fields blank and your listing has a better chance of appearing. Every word you choose from a box or type on the form feeds our Quick Search Engine. Entering a word twice and three times will NOT work. And spamming the Extra Keyword Field will only get your listing removed.

The best thing you can do is type words and or phrases in the Extra Keyword field that you think someone else would type in the Quick Search to find art like you have listed. The Extra Keyword field is extremely important and is NOT seen by anyone, so use it to cover all words that someone might type to find art describing the art your are listing. If someone types a word or words in the Quick Search Engine that you have in your listing, your art will appear. It's as easy as that. So if you type photographs in your Extra Keyword field, your listing will appear if someone types photo, photograph or photographs.

The Extra Note is seen by everyone when they view the full image of your listing. If you've paid for your listing, you might want to consider adding your gallery name and contact info so there is another avenue for an interested party to reach you besides email. When you fill out the form, think of how others would search for you or the type of work you are listing and fill out the form accordingly. Private Placement listings are not allowed direct contact information in this field.


How do I get my name to appear with a ceddula in your search engine ?

The ArtQuest database was written for the English Language. So adding a ceddula or any accent mark might even hinder your listing from appearing since most people would not use them anyway. But what you can do is list your name with the accent mark in the Extra Keyword field. The form will most likely be accepted depending on your browser. Our database accepts them but your browser might not allow it. If by chance it is not accepted, simply click your back button, remove any accent marks and resubmit the form.


How to change your email address on your art listings.

Since ArtQuest is totally automated, just click the Member Services button and then click Change Member Information. Simply update your email address in your member record and all of your art listings will be updated instantly.


What is Private Placement?

Private Placement is simply a way to list art free or remain anonymous until a sale occurs. When introductions take place to facilitate a sale, funds will be sent to ArtQuest for the sale of the work. Upon receipt of the work by the Buyer, ArtQuest releases payment to the Seller less the Placement Fee. Each art listing carries a unique number whether you pay the small fee to list the art with your own email address and handle your own sales or whether you go the free listing route with Private Placement where the ArtQuest Private Placement email address appears for contact with a Placement Fee is due upon a sale.


How many Private Placement Listings can I display?

You may list up to 12 Private Placement Listings by the same artist name.


Are people viewing my art listings ?

When you click on any thumbnail image, a larger image appears with more information on the work of art. On the large image page view, the Hit Status is located directly under the large image. We do not count thumbnail hits since it would draw serious server memory since the thumbnails are always being viewed. But knowing when someone clicks on those thumbnails to see the large image is important and tells you just how many people felt so inclined to view your thumbnail image at a larger view.


What happens when my art listings expire?

Every time you add an art listing to ArtQuest it carries an expiration date. You can keep track of your expiration dates by visiting the Renewals Page at any time. Each listing you've added that carries an expiration date will appear in your Renewals Form and you can renew any listing at any time on our secure server. You will need the email address and password you registered here to access your secure Renewal Form. Keep in mind that any listing that does not carry an expiration date will not be present in the Renewal Form. An example is the free Link Exchange since Link Exchanges do not expire. A Renewal notice will be sent to the email address you have registered 30 days before any listing will expire to give you ample time to renew. If you choose not to renew a listing that is ready to expire, it will be automatically removed on the expiration date. Any Secure Encryption capable browser will recognize our Secure Encrypted Renewals Form.

Why have my art listings disappeared?

Each listing you add to the service, whether art listings, link listings, bulletin board ad listings, viewing rooms, etc., point to your member record. If you do not keep your member information up to date with a working email address, then we can not contact you when interest arrives for the sale of your art work or when art arrives that matches the free viewing rooms you've created or if a listing requires renewal. If email bounces back to us from the email address you've indicated in your member information, then the display of your listings will be turned off since we can not accommodate the purchaser in a sale of your art. However, at times, we keep the listings and images around for quite awhile. If you contact us with new contact information, we can turn the display of your listings back on so you are not having to re-enter all the information. We do recommend you keep your email address current by visiting the Member Services and clicking the Change Member Info button to change your Member Information.

It is best to make changes to your email address BEFORE you cancel the email address account with your Internet Service Provider. The reason is that should you forget your password and you've cancelled your existing email address, the automated password service will email you your password but it will bounce back here because the email address is no longer working. If you run into this situation, you'll have to email us directly at artquest@artquest.com and give us your old email address as well as the new email address and let us search the database for you.






SEARCHING FOR ART
How does the Quick Search Engine work ?

There are 2 Search Engines at ArtQuest.

1) The Quick Search Engine will take whatever word or words you type and search ONLY the art listings that are for sale and will show you art that matches the words you entered. If a listing has the word(s) in it, the listing will appear for you to view. So anyone adding art for sale should take note that each word you type on the form feeds our Quick Search Engine. If you do not type any words into the Quick Search Engine and simply click Start Search, art will appear in alphabetical order by artist name.

2) The ArtQuest Search Engine which is located throughout our site and can usually be found at the footer on every page searches our entire site. Searching for a particular link, choose the Links Library from the drop down box and type a few words and it will show you links that match. If you'd like to see an overall view of ArtQuest, choose to search All Of ArtQuest and you'll get a count of items appearing in each area so you can choose which area of the service you would like to visit.


How to find art for sale.

The Quick Search Engine shows you ONLY art that is for for sale on our service. Try typing in a few variations of keywords and see the difference in art work that appears. If you type photograph, all listings that have photo, photography, photographs, etc., will appear. But the listings that actually contain the word photograph will appear first, followed by listings that have other variations of the word. Another way to find art on our service is to use the ArtQuest Search Engine which is found at the footer on each page. This will search our entire site for the keywords you've entered and give you a snapshot of each area so you can then decide which area to visit.


How to find art others are seeking.

The Bulletin Board will show you ads that have been entered by members and what art work they are seeking.


Is there a complete Artist List?

Each time a member adds an art listing for sale on our service, the name of the artist will automatically appear in the Artist List. Simply click on an artist name to see the thumbnail images that match the artist name. You can then click on a thumbnail image for more info on the work.


How to find new art added since your last visit.


An easy way to view new art for sale that's been added since your last visit to ArtQuest is to visit the What's New Search. Simply type in the date of your last visit and all new listings will appear that have been added from that date forward. Art listings that do not yet have an image posted will not appear until there is an image for you to view.


How to find art you've listed for sale.

If you are only listing art by one particular artist, then typing the artist name into the Quick Search Engine will most likely yield your listing(s). If you are listing art by a variety of artist names, then simply type your email address and all your art listings will appear. Or, whenever you add art here for sale, a Viewing Room is automatically created for you showing you all your listings and can be found under our Free Services.


How to find art by a specific email address.

You can do this one of two ways. You can either type the email address in the Quick Search Engine or visit the Email Search. Searching by email addresses will basically give you a complete list of art being listed by that address. Usually, if you find a work of art you like, you'll probably like other art listed by that email address, too. Just look at this as an easy way to see a complete price list by the member listing art.


On a budget - How to find art in price ranges.

One can easily stay within a budget when purchasing art for yourself or as a gift. Just use our Price Search and enter a minimum and maximum price to see art in the range you are seeking.


How to find art in particular categories.

Typing sculpture in the Quick Search Engine will yield sculpture no matter where the word appears in the form the member has filled out to list the work of art. But using the Simple Search will yield only listings that have actually chosen the category of sculpture.


How to find art in specific size ranges.

Many interior designers use our service and look for particular sized works that fit a specific area of a room. Use the Size Search to enter a minimum and maximum size to see art in size ranges.


How to find art with specific colors.

Simply type the colors you are seeking in the Quick Search Engine and art will appear with those colors when the member has entered a color anywhere on the form. You can also use the Simple Search to find only those listings where members have chosen the colors you've typed as primary or secondary colors when filling out the form.


How to find art from a specific time period.

Some collectors only purchase works within specific years of an artists genre. Use the Date Search to type in minimum and maximum years of creation.


How do I search all of your service for art ?

Simply use any search box located at the footer on every page of ArtQuest. Choosing All of ArtQuest from the drop down box will give you a snapshot of each and every listing that has been added to our service no matter where it appears on our service.






SEEKING ART
ADD OR CHANGE A VIEWING ROOM
What are Free Viewing Rooms ?

Viewing Rooms help you locate art on our service now and in the future. Or, maybe you just want to keep an eye out on a particular artist's work or quite possibly you're just seeking to purchase art in a certain price range or media. Whatever the reason, you can add as many Viewing Rooms as you wish by artist name, media or price range. Each type of Viewing Room you add/change/view, whether by artist name, media or price range, can be added, changed or viewed from your Viewing Rooms Menu. As you add a Viewing Room, art is automatically placed in each Viewing Room that matches what you've entered. As new art is added to our service that matches your Viewing Room, you'll receive an email from us for you to check for new art placed in your Viewing Room. You'll be naming each room so that they mean something to you personally. These names are important and will be listed in the email when you're notified so you know which Viewing Room to visit.

Additionally, if you are a member who has listed art for sale here at ArtQuest, you'll also see a Viewing Room titled "Your Listing Room" which is automatically created showing you all the art listings that you've added to ArtQuest.


How to add, change or delete a Viewing Room.

Example of Adding an Artist Watch Viewing Room: Let's say you're seeking art by the artist, Picasso. You would simply click the Free Services button and click down to Your Viewing Rooms > Artist Watch> Add or Change a Viewing Room. Once you Sign In, you'll receive your Viewing Rooms Menu. Now click the Add Artist Room button and then type Picasso in the last name field and Name your Room Picasso Works. Then submit the form. Once the form is submitted, a Viewing Room is automatically created for you and art that matches what you've entered is placed in that Room. You'll also receive an email after submitting each form to show you what you've entered for that Viewing Room. "Picasso Works" will now appear in the Artist Watch Room Box on your Viewing Rooms Menu. Click it and then click View Artist Room and now you'll be able to see every listing placed in your Picasso Works Room. As new art is added for sale to ArtQuest that carries Picasso as the artist last name, the new art will be automatically placed in your "Picasso Works" Room and you'll be notified by email. The email will tell you to visit your "Picasso Works Room".

Example of Changing a Media Viewing Room: Let's say you've already added a Viewing Room for sculpture and named it "Sculpture Available". You'd simply click "Sculpture Available" out of the Media Watch Box and click Edit Room. The original form you filled out will now appear. So, let's change this to see only Watercolors on the service and title the Room "Watercolors Available" and submit the form. Now, all listings that have chosen the Watercolor Media will appear in the Room along with all the other listings that your room has acquired from the Sculpture Available Room. Your changes are instantaneous and you'll receive an email showing the changes you've made. Each time you edit a Room, all the art you've left in your Viewing Room from the previous Viewing Room you added will stay in your Viewing Room unless you remove it yourself by checking the box under each listing that says "Remove this Listing". If you don't want the previous art listed, then simply choose the Viewing Room out of the box and click Delete Room and the Room will instantly be deleted. Then Add a new Viewing Room.


About the Viewing Rooms you create.

You can add, edit, remove or view any Viewing Room you create at any time. You'll have to know your email address and password to Sign In and access your Viewing Rooms Menu. All the different Viewing Rooms you create can be accessed from the Viewing Room Menu. If there is no activity in a particular Viewing Room within 12 months, the Viewing Room will be automatically removed. You can always add another Room should you still be seeking a particular work of art. Activity means either adding, changing, viewing or any new art listings that have been placed in your Viewing Room since you originally added the Room.


Can others see my Viewing Rooms ?

You are the only person who can access your Viewing Rooms. Your Viewing Rooms are protected by the password you assigned yourself when you registered here as a member and is strictly a private area.


Is there a place to post what I'm seeking so others can publicly see what I'm looking to buy ?

Yes. The Bulletin Board Service is the area where you can publicly post what you are seeking.






VISITING YOUR VIEWING ROOMS
How to see art placed in your Viewing Rooms.

Simply Sign In and visit your Viewing Rooms Menu. No matter what type of Viewing Room you add, whether Artist Name, Media or Price Range Room, you can view, remove and edit each Room from the Viewing Rooms Menu. Simply click on one of the Rooms you've added and click the View Room button. You will now see all art that has automatically been placed there that matches your Viewing Room criteria.


How to remove art listings from your Viewing Rooms.

Every art listing that appears in a Viewing Room has a checkbox directly under it that indicates "Remove This Listing". Simply check the box and then click the Remove Checked Listings button. Any listing that you checked will be be automatically removed. There is no warning box - once you click the Remove Checked Listings button, any listing that you checked is removed.






ADD OR CHANGE A LINK
What is the Links Library.

The Links Library is the best way to exit the ArtQuest community. It carries thousands of art related links where you can search in quite a number of categories or use the overall ArtQuest Search box found on every page to searching for exact keywords. You'll also notice diamonds next to some of the sites listed. These diamond sites have been nominated and reviewed by our panel of judges and have been deemed worthy of a visit.

All links are monitored every 30 days and unreachable links are automatically removed.


How to add a Link to ArtQuest.

>From our front page, Click the Links Library button and then Click the Add/Change a Link button. A password page will now appear if you have not already signed in to ArtQuest. If you haven't registered, just Click any New Member Button that appears on every page where it asks for your password. Once your type your password, the Link Form will appear. Fill out the form and then click the Submit button only once. It's free with the reciprocal link exchange (just make sure to click the Free Link Exchange Box on the form) or it's $25 a year if you do not have an area on your site where you list links to other sites.


How to change a Link you've added.

Follow the same process as above when adding links to the service. As you add links to ArtQuest, all your link listings will appear in a box on the Link Listing Menu. Simply click one of the links in the box and then click the Edit Link button. The original form you filled out will now appear. Make your changes and then click the Submit button at the bottom of the form only once. Your changes are instantaneous and you'll receive an email showing the changes you've made to your link.


What is the free reciprocal link exchange?

Listing your site in the Links Library is free when you reciprocate with a link on your site back to ArtQuest. This is known as the reciprocal link exchange. A direct link to find html code to place on your site can be found here. Don't forget to check the box on the Links Library Form where it indicates to "Check This Box For The Free Reciprocal Link Exchange". If you don't check the box, the system will automatically charge you for the link.


How to post an image next to your link.

If you post an ArtQuest logo on your site for the Link Exchange, we'll post your logo next to your link here, too. Please make sure to send images that are 5kb or smaller. If your image appears too large, we will resize your image so that it appears correctly. After you check the free reciprocal link exchange box on the Links Library Form and submit the form, a success page will appear. On the success page, you will see a link to click on to email your logo. If you forget to email your logo at the success page, simply email it at your convenience. Including a Link Listing Number in your email will speed the posting of your image.






SEARCHING FOR LINKS
Why can't I find my link ?

A mistake most often made is using the Quick Search Engine to locate your link. The Quick Search Engine shows only actual art works that members have listed for sale. To find your link, please visit the Links Library or use the ArtQuest Search Box which can be found on every page and choose to search only the Links Library. If your link used to reside here but is no longer appearing, it was most likely removed. Keep in mind that all the links in our Library are monitored every 30 days and unreachable links are automatically removed. If your link is no longer listed in the Library, please enter it again.

If you know the title or category you chose when you added your link, you can check the Alphabetical Quick Links or Categorical Quick Links. If you're searching for the description and the logo you wanted placed next to your link, please use the ArtQuest Search Box located on every page or search by Specific Categories.


The Alphabetized Quick Links Directory.

The Alphabetized Quick Links Directory will show you all the art related Links our Members have entered into the Library in an alphabetized list. The Quick Links Directory does not show descriptions or image logo's. Diamonds are shown next to sites that our Panel has reviewed and found worthy of diamond status.


The Categorized Quick Links Directory.

The Categorized Quick Links Directory will show you all the art related Links our Members have entered into our Library in a categorized list. The Quick Links Directory does not show descriptions or image logo's. Diamonds are shown next to sites that our Panel has reviewed and found worthy of diamond status.


Searching by category with descriptions.

Searching for Links by a particular Category will help you find just the type of categorical links you're interested in visiting. Descriptions and logos help you decide which site to visit. The Diamond Sites appear at the top of each category followed by all other sites for that category in alphabetical order.


How many links to view on a page.

You can choose just how many links and descriptions you'd like to see on a page depending on the speed of your own connection. If you have a fast connection, then changing the 20 to 200 will show you 200 links on a page.


How to find a link with the ArtQuest Search.

On every page of ArtQuest and usually at the footer, you'll find the ArtQuest Search box where you can choose to search only the Links Library. Type in a few words and click Go and links that match your keywords will then be returned for you to view.


Diamond Winners are worth visiting.

Our Review Panel has reviewed each site that have diamonds appearing next to their name. And out of literally thousands of links, very few actually receive diamond status. Diamond sites are those sites our Review Panel believes is worth a visit when you're exiting our community.


How to nominate a site for the Diamond Award.

First, the site must already appear in our Links Library so you'll have to add your Link to our Links Library. Then simply email us and type the words "Diamond Award" in the subject line of an email with the title and web address in the body of your email. You may also choose to add your thoughts on the strengths of the site. You will only be notified if diamonds are awarded. Here's more info on the Diamond Award and what the Review Panel believes are diamond site qualities.






ADD OR CHANGE A BULLETIN
BOARD ADVERTISEMENT
What is the Bulletin Board ?

The Bulletin Board is the place to post art related information and services offered to the art industry. Services like framing, supplies, employment opportunities, exhibitions, tours, conventions, magazines, shipping services, and anything else that is art related. The Bulletin Board is NOT for listing art for sale. Any advertisement that is placed for selling art on the Bulletin Board will be automatically removed. If you've chosen the credit card method of payment, your credit card will not be charged. As long as your offering an art related service or providing information that is art related, the advertisement will be accepted.


How do I add my art related advertisements to ArtQuest ?

>From any page, click Bulletin Board and then click Add or Change Advertisements. You'll then receive the Sign In Page if you have not already signed into ArtQuest. If you haven't registered, just Click any New Member Button that appears on every page where it asks for your password. Once you Sign In, you'll receive your Bulletin Board Advertisement Menu where you can Add or Change an Advertisement by clicking the appropriate buttons. Fill out the form completely and then click the Submit button at the bottom of the form ONLY once. If you click the Submit Button more than once, you will submit the advertisement twice ! Please be patient for the Success Page to appear. You will then receive an email after submitting each form to show what you've entered for that advertisement listing. After you've completed adding your advertisements, then click the CheckOut Button at the top of any page to complete the process. Credit cards are accepted and you'll be sent to our secure form that will encrypt your information when it is sent to us. You can instantly view your ad by using our Advertisement Search or using any Search Box on our site after you've added your advertisement.


How to change an advertisement ?

Follow the same process when adding advertisements to the service. As you add advertisements to ArtQuest, all your ad listings will appear in a box on the Bulletin Board Listing Menu. Simply click one of the advertisements in the box and then click the Edit Advertisement button. The original form you filled out will now appear. Make your changes and then click the Submit button at the bottom of the form only once. Your changes are instantaneous and you'll receive an email showing the changes you've made to your advertisement.






SEARCHING THE BULLETIN BOARD
Choose a type or Category of Advertisements you'd like to view.

Searching for Advertisements by a particular Category will help you only see the type of advertisements you're interested in perusing. Or choose ALL to see all the ads listed in category order then alphabetically. Descriptions, as well as email addresses and links to the info at other sites may also be listed.


How many advertisements to view on a page.

You can choose just how many advertisements you'd like to see on a page depending on the speed of your own connection. If you have a fast connection, then changing the 20 to 200 will show you 200 advertisements on a page.






SURVEY INFORMATION
Where does the information come from ?

The survey represents each visitors who fills out our New Member Form. There are 3 fields on our New Member Form that automatically feed the Survey each time the form is submitted: The Member Category, the State and the Country fields.


What do the numbers actually mean ?

The Survey is split into 3 separate sections. Under the first heading of Member, there are many categories that members can choose from on the New Member Form to describe themselves. You will note that each category on a survey results has a percentage next to it. If you add up all the percentages in all the categories, it will equal 100%. So, if a category like Collector shows 14.06%, then it simply means that about 14% out of 100% of our members have described themselves as Collectors. Under the second heading of State and third heading of Country, these percentages will also equal 100% if you total each section and simply indicates the percentage of states and countries in which our Members are located. You will find that the geographical location of our Members and where they reside is worldwide.


How often is the survey updated ?

It is automatically updated each and every time a New Member Form is submitted. So you are always seeing up-to-the-second results.




PERSONALIZED FREE WINGS
What is a Personalized Free Wing.

Personalized Wings is a free service and you can add as many Wings as you wish. It's basically an easy way to collect your favorite images that members have listed for sale with ArtQuest. Or, you it as a business tool to create Wings of Art for your clients and show them art that you've located for them to view and possibly purchase. You must sign in with your email address and password to use Personalized Wings.


How to add, view and remove a Wing.

Click Free Services, then click Personalized Wings, then click Add, View or Remove Wings. Now Sign In to ArtQuest. Once you've successfully signed in, you'll receive your Personalized Wings Menu. Off to the left of your Menu, you'll see Add Wing Name. We recommend adding many Wing Names first and you'll see them appear in the box off to the right as you add the Names. The Wing Names can be any name that helps keep you organized. A Wing for your client, Joe Smith, can be named The Smith Wing. Now you're ready to browse the art listings that are for sale and can add art to any Wing that you've named. Once you've added art to your Wings, you can view the art you've placed in each Wing by choosing the Name from the box on the Personalized Wings Menu and click the View Wing Button. You can also Remove a Wing anytime by choosing the Name and then clicking the Remove Wing Button. There is no warning box - once you click the Remove Wing Button, the Wing is removed.

How to add art to your Wings.

Find an art listing you like and then click the thumbnail image. Now the large image and more info on that particular work of art will appear. At the left of the image, you will see an Add to Wing button. When clicked, it pops open a second browser that shows you your Personalized Wings Menu. Keep in mind the Wings Browser is another browser opening so you will now have 2 browsers open. Once the Wing Browser appears, choose one of the Wing Names and then click Add Art Listing To Wing and the image will be collected is the Wing Name you chose. When you've completed adding it to a Wing, simply close the Wings browser and you'll be back at the full image listing page where you left off. If you forget to close the Wings Browser, it will not pop up when you call it again and will remain open on your toolbar. All the art you've collected in your Wings will remain in your Wings unless you remove it or if the actual art listing expires. Every art listing that you collect in a Wing has a checkbox directly under it that indicates "Remove This Listing". Simply check the box and then click the Remove Checked Listings button. Any listing that you checked will be be automatically removed. There is no warning box - once you click the Remove Checked Listings button, any listing that you checked is removed.


What is the Top 10 Wing Picks.

Our database simply shows you the Top 10 art listings that you are collecting in Personalized Free Wings. So, if there are 1000 Wings added by different members, the computer tallies the Listing Numbers collected in all those Wings and shows us, in order, the Top 10 art listings that are for sale that are being collected in your Wings. And please do not abuse Personalized Free Wings if you're listing art for sale on our service. If we find that that any member is collecting a particular art listing over and over in the same Wing or many different Wings in order to get a Listing into the Top 10 slot, there is a stiff penalty. Not only will we remove the Wings that were created, we will also remove the suspect art listing.

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